Terms & Conditions
Audio Analyzers
- Audio Precision AP525
- Agilent Oscilloscope 200Mhz
- Agilent Signal Generator
- Agilent Desk Multimeter
- HP Lab Audio Analzyer
- Applent LCR meter
- Fluke Multimeter
- JBC Soldering Stations WTB, Cardas, Mundrof, Audionote solders
Our Quality
Products sold at Dacman Audio are selected at the highest possible quality to meet audiophile’ requirements – both in term of the sound quality and long-lasting operability.
We set a high expectation for the manufacturers, enforce good manufacturing practice in compliance to our specification. Each product is mandatory to go through comprehensive Quality Control & Quality Assurance, including the world-class Audio Analyzer AP525 test by the certified engineer and a minimum of 100hrs factory burn-in.
We set ourselves apart from just being a yet-another-audio-equipment dealer. At Dacman Audio, a customer-centric business, we pride our customer service, strive to serve you better – our customers.
Comprehensive Warranty Coverage
Peace of mind Warranty! While each component is measured and verified to be in perfect working condition before shipping to your home, sometimes things still go wrong. Which is why we offer our Peace of Mind Warranty that covers any manufacturing defect for three years (or otherwise where stated) after the product arrives to your door.
Note: Tampering with the product will void the warranty.
All products purchased from the Authorized Distributor are covered under this policy. Customer shall bear the import duties and taxes whenever applicable. Refer to Authorized Distributor warranty terms.
| Defective Within | Warranty |
|---|---|
| Within 1 Year | Customer to bear one way shipping fee. Dacman Audio shall cover the return shipping fee. |
| Within Warranty Period | Customer to bear one way shipping fee. Manufacturer to repair at free of charge. |
| Out of Warranty | Customer to bear both way shipping cost. Manufacturer to provide repair / maintenance services at cost. |
Transferable Warranty
The warranty of the products purchased from Dacman Audio is transferable from the original owner to the second owner. We need the original owner to initiate the warranty transfer to validate the warranty transfer.
Please contact us at [email protected] with the new owners information and serial number for this coverage to be applied.
Return / Refund Policy
We run an honest business, we strive to keep the cost low, therefore, effectively pass down the saving to you, our customer. We do not support return / refund of any product.
Thank you for your kind understanding.
*Please note these are the terms and warranty conditions for Denafrips products, other products may vary.